Shipping policy

Shipping & Delivery

Orders are shipped Monday through Friday only, via United Parcels Service (UPS) or the United States Postal Service (USPS). Only items with a unit weight of less than 1 lb qualify for USPS shipping. When your order is processed, you will receive a shipping confirmation e-mail with the UPS or USPS tracking number.

UPS service options are Ground, 2nd Day Air and Next Day Air. UPS Next Day Air and UPS 2nd Day Air orders must be received by 1pm Central Standard Time (CST) to qualify for same day shipping. UPS Next Day Air and UPS 2nd Day Air orders received after 1pm CST will ship on the next business day. Saturday and Sunday are not business days and no UPS orders are delivered on Saturdays or Sundays, nor do these days count towards transit times. For example, a UPS Next Day Air order received before 1pm on Thursday will ship on Thursday and be delivered on Friday but the same order received after 1pm CST Thursday will ship on Friday and be delivered on Monday; the same order received after 1pm CST Friday will ship on Monday and be delivered on Tuesday. UPS Ground orders will be shipped within 2 business days and the delivery time will vary with location. UPS Ground shipments take up to 5 business days so UPS Ground orders will usually be received in 7 business days but may take up to 10 business days from the order date.

UPS deliveries may be left at the door of residential addresses. If it is not safe for packages to be left at your door, please contact TransLite before ordering. USPS service options are First Class Mail Large Envelope and Priority Mail Padded Flat Rate Envelope. USPS First Class Mail orders will ship within 2 business days and will be delivered Monday to Saturday, with delivery taking up to one week. Priority Mail Padded Flat Rate Envelope orders will ship within 2 business days and will be delivered Monday to Saturday, with delivery taking 1-3 business days, according to USPS schedules.